To clear the note for another request, click in the text box then press the Control key and A together to select the text. The text is preserved in case you want access to many SIs where the note should be the same or similar in all requests. The system does not clear the text from the text box after you click Submit. To view the Oracle Support Contacts Global Directory enter the following URL in a browser: If applicable, refer to the support renewal quote letter for information.Ĭontact your Support Delivery Manager (not applicable to all customers).Ĭontact your local Oracle Support Sales representative. If you cannot find your CUA or you are the CUA: See "What are Support Identifier Groups?" for more information about SI groups. See "How do I find my CUA?" for more information. If you do not have an SI, contact your CUA, a person in your organization responsible for managing SIs. This is a number similar to 13434354 that is associated with products you have licensed for support.Īlternatively, you can register with an SI provided by your CUA. Your SI is included in the welcome letter sent from Oracle to the technical contact listed in your company's contract.
You must register at least one SI with My Oracle Support.
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